VA Remote Access Information

VA Office of Information and Technology (OIT) provides multiple Remote Access solutions for accessing the VA enterprise network.

All Remote Access solutions require a valid VA user account, a VA (or other federal agency) email address, an approved remote access request for each specific access method, and smart card/multi-factor authentication.

If you experience problems logging in, please contact the Enterprise Service Desk (ESD) at 855-673-4357 (TTY: 1 844 224 6186) for assistance.

First Time Downloads

Choose this option to download the Citrix Workspace App for non-VA Windows or Macintosh devices and/or the Microsoft AVD Client.

Click here for downloads

Windows Authentication

Choose this option to authenticate with username and password.

Smart Card Authentication

Choose this option to login with smart card (VA PIV or DoD CAC). For help with smart card login click here.

Using the yourIT Self Service, you can now initiate your own 24-hour PIV exemption using your id.me credential!

Page last updated on May 17, 2024

VA | Remote Access Information and Media Portal

First Time Downloads

Windows Authentication

Smart Card Authentication

Smart Card Issues? Click here for helpful information and tips.